VIGILANCE. TRUST. PROTECTION.ZAMBIA / SERENJE · NDOLA · LUANSHYA
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THIRD OPEN EYE SECURITY SERVICES

Security services in Zambia

Protecting what matters most.

Security for your people, property and peace of mind.

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PEOPLE. PROPERTY. PEACE OF MIND.
Professional personnelSite-specific protectionOperational supervisionSecurity planning
VIGILANCE, BY DESIGN

Security is more than a presence. It’s a responsibility.

At Third Open Eye Security Services, protecting people and property begins with understanding the place, the people and the risks.

We bring a considered approach to security across Serenje, Ndola and Luanshya — built around clear procedures, professional conduct and client communication.

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OUR COMMITMENT

People first.
Protection always.

01 / VIGILANCE02 / INTEGRITY03 / DISCIPLINE
OUR SECURITY SERVICES

Protection for every environment.

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01

Dog & Handler Security Services

Dog and handler security services for sites that require an additional security presence. TOESS discusses the property layout, public access and operating routine before agreeing a suitable assignment.

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02

Alarm Systems Installation

Alarm system installation planning for homes, offices and commercial premises. Discuss detection areas, notification requirements, power availability and the response process with TOESS.

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Multipurpose Electric Fencing

Electric fencing assessment and installation planning for residential, commercial and industrial boundaries. TOESS reviews the perimeter, access points and site use before proposing an appropriate scope.

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Cargo Escort Security Services

Cargo escort security services for goods movements within Zambia. TOESS discusses the cargo, journey requirements, collection and delivery responsibilities before agreeing the assignment.

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VIP protection

Discreet personal protection for executives, visiting delegations, public figures and private clients. TOESS plans protection around your engagements, travel schedule and individual security requirements.

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Armed security services

Armed security arrangements for premises and critical assets where specialist protection is required. Discuss your site risks, operating hours and protection needs with TOESS to agree the personnel, supervision and deployment scope.

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THE TOESS APPROACH

A clear plan. A stronger security presence.

The details make the difference — from the first site conversation to the next shift handover.

01

Understand your risk

Start with your people, premises and daily operations.

02

Plan your protection

Agree the responsibilities, procedures and deployment your site needs.

03

Stay accountable

Keep supervision, reporting and communication part of the arrangement.

Discuss your security requirements
INDUSTRIES WE SERVE

Where Zambia works, lives and grows.

MiningManufacturingConstructionRetailWarehousingLogisticsCorporate officesFinancial institutionsSchoolsHealthcareHospitalityAgricultureResidential propertiesNGOsPublic institutions
LOCAL PRESENCE. SHARED STANDARDS.

Our operations in Zambia.

OUR SECURITY TEAMSecurity officersProfessional people. Focused protection.
3Current operating offices
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CENTRAL PROVINCE

Serenje

Security for your local operations.

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COPPERBELT PROVINCE

Ndola

Security for your local operations.

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COPPERBELT PROVINCE

Luanshya

Security for your local operations.

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LET’S TALK SECURITY

A safer tomorrow
starts with a conversation.

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TOESS SECURITY INSIGHTS

Practical thinking. Better protection.

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Illustrative TOESS industrialTOESS
Security insights

A practical warehouse security checklist

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Illustrative TOESS constructionTOESS
Security insights

Protecting construction sites from theft

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Security insights

How to choose a security company in Zambia

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BUILD YOUR SECURITY CAREER

Bring your discipline.
Make a difference.

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YOUR QUESTIONS

Before we begin.

How do I request a quotation?

Tell us about your site, location, security requirements and preferred start date. TOESS will review the enquiry and agree next steps.

Where does TOESS operate?

TOESS has verified operating offices in Serenje, Ndola and Luanshya. We can also assess opportunities in other parts and provinces of Zambia as the company expands; discuss your exact property location when requesting services.

Can I request a site assessment?

Yes. Select site assessment in the quotation form so the team can discuss the visit and requirements.

CLIENT EXPERIENCES

Client testimonials

Feedback from the people and organisations we serve.

We've had Third Open Eye handling our plant security for just over two years now, and honestly the difference is night and day. Our site sits close to the main Lusaka–Livingstone road, and theft used to be a weekly headache. Since they took over, incidents have dropped dramatically. Their team actually patrols, not just sits at the gate on their phones. Very professional.

Southern African Ferro Alloys Limited

Our residents are very particular, and honestly so are we when it comes to who we let represent the building here in Lusaka. Third Open Eye's guards are always well presented, polite, and they know the residents by name. Several tenants have told me they feel much safer coming home late at night. That's exactly what we wanted.

Swiss Luxury Apartments

We're out near Livingstone, fairly close to the Botswana and Zimbabwe borders, so security was always a worry, especially at night. Third Open Eye put together a proper plan for us — patrols, gate control, coordination with the local police — the works. Our guests have even commented on how alert and friendly the security staff are. Good people.

Lutanda Lodge

What I appreciate most is their response time. We had a break-in attempt last year at one of our yards and their team was on site within minutes, coordinated everything with the Zambia Police Service, and handled it calmly. They also review their procedures with us regularly instead of just doing the same old thing. Worth every kwacha.

Metalloy Limited

Running a hotel means security has to be strong but invisible — guests shouldn't feel like they're in a fortress. Third Open Eye gets that balance perfectly. Their staff are firm when needed but warm with our guests, whether they're locals or visitors crossing in from neighboring countries. We've had zero major incidents since switching to them.

Fatmols Hotels and Lodges

As a manufacturing business, we have expensive materials moving in and out all day, including shipments heading to the border. Third Open Eye set up a proper check-in/check-out system for our trucks and suppliers, and our inventory losses have basically disappeared. The supervisor even does surprise inspections at random hours. They take their work seriously.

Boss Aluminium

We started as a small workshop and grew into a full showroom, and Third Open Eye grew with us. They adjusted their coverage as we expanded without us even having to chase them. The guards are trustworthy — we've never had a single issue with theft from staff or stock. It feels like having family watch over the place.

Eyatiko Furnitures

You'd think an insurance company would be picky about security contractors, and you'd be right. We vetted several firms before choosing Third Open Eye. Their documentation is thorough, their guards are vetted and trained properly, and their monthly reports are actually useful — not just paperwork to tick a box. Very solid operation, and ZDA compliant on all their paperwork.

Guardian Insurance Services

We operate overnight shifts, so our bakery needs round-the-clock protection. Third Open Eye's night team is always alert — you can tell they're not just there for the paycheck. One of their guards actually noticed a gas smell early one morning and reported it before it became a real problem. That's the kind of attention you can't train into everyone.

Star Bakery Limited
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